Privacy Policy
Last Updated: 26 May 2026
HeliStudent ("we", "us", or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our aviation exam preparation services.
1. Who We Are
HeliStudent provides online practice exams and study resources for Commercial Pilot License (Helicopter) students. Our services are tailored for the Australian aviation community and designed to align with CASA theory requirements.
2. Information We Collect
We collect information that you provide directly to us when you register for an account, purchase a subscription, or communicate with us. This may include:
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Name and contact details (email address and phone number).
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Account login credentials.
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Transaction information related to your purchases in AUD.
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Communication records if you contact our support team.
3. How We Use Your Data
We use your information to provide and manage your access to practice exams and subscriptions, process payments in AUD, communicate with you about your account, improve our question bank based on student feedback, and comply with our legal and regulatory obligations under Australian law.
4. Payment Processing
All financial transactions are processed in Australian Dollars (AUD). We use secure, PCI-compliant third-party payment gateways. We do not store your full credit card or bank account details on our servers.
5. Cookies and Analytics
We use cookies and similar tracking technologies to monitor website activity and store certain information. This helps us understand how you use our site and allows us to provide a more personalised experience. You can manage your cookie preferences through your browser settings.
6. Email and Marketing
If you opt-in, we may send you emails regarding new subject releases or exam tips. You can unsubscribe at any time using the link at the bottom of our emails. We comply with the Spam Act 2003 (Cth).
7. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorised access, modification, or disclosure. Our platform is built on Wix, which provides industry-standard security measures.
8. Third-Party Services
We may share your data with trusted third-party service providers, including Wix (our hosting and platform provider), payment processors, and analytics providers to help us facilitate our services.
9. Your Rights
Under the Australian Privacy Principles, you have the right to access the personal information we hold about you and request corrections. If you wish to exercise these rights or have a complaint, please contact us.
10. Contact Us
If you have any questions about this Privacy Policy, please contact our support team through the contact options available on our website.
